Frequently Asked Questions for Shoppers

When is Partners Card?

Partners Card 2021 will begin Friday, October 22!

Why has the program length changed?

COVID-19 hit the retail and restaurant industries especially hard. Many of our participants requested that the program be temporarily shortened to alleviate their financial commitment. To best accommodate the faithful retailers who make Partners Card possible, we gave retailers a choice between a 7 day or 10 day program.

Thank you so much for your support of local businesses during a difficult time! Your grace is much appreciated as the Atlanta community recovers together.

What is Partners Card?

Partners Card is the premier shopping event in Metro Atlanta. Shoppers can purchase a $70 Partners Card and receive a 20% discount at hundreds of participating retailers and restaurants. 100% of the sales of Partners Cards go directly to Camp Twin Lakes.

What is Camp Twin Lakes?

Camp Twin Lakes provides life changing camp experiences to thousands of Georgia’s children facing serious illnesses, disabilities and other life challenges. Camp Twin Lakes provides week-long summer camps and year-round weekend retreats at two fully-accessible and medically-supported campsites, and through hospital-based Camp To Go programs. Camp Twin Lakes collaborates with over 60 different nonprofit organizations, each serving a different population, to create customized programs that teach campers to overcome obstacles and grow their confidence and capabilities.

Can I use my Partners Card to shop online?

If participating retailers allow the Partners Card discount to be used in their online shop, they are listed online and in the directory as an Online Retailer. You will find a list of discount codes in your mobile receipt or your physical directory, or you can contact partnerscard@camptwinlakes.org. 

As much as we would love for all of our retailers to participate online, some stores are not permitted to provide discounts on a national-scale website for a local event. Thank you so much for your understanding, and please enjoy supporting the small businesses that do participate online!

How do I purchase a Partners Card?

You can purchase a physical card at any participating retailer that sells Partners Cards, indicated here with an orange heart, or you can buy a mobile card here.

How many times can I use my Partners Card?

You can use your card as many times as you would like for the duration of the program. In fact, we encourage purchasers to shop to their hearts’ content!

Can I share my Partners Card?

Since Partners Card is a fundraising event to send children with serious illnesses, disabilities, and other life challenges to Camp, we ask that card holders do not share their card with friends, but rather encourage their friends to buy their own Partners Cards!

Should I get a physical or mobile Partners Card?

The physical card is best for shoppers who like to have the Partners Card directory in hand, or those who are less comfortable with technology. Other shoppers prefer the convenience and security of the eco-friendly mobile card, which is accessible on your phone.

How do I access my mobile Partners Card?

If you ordered your mobile card on your mobile device, you should automatically be logged in when you visit partnerscard.com. An orange bar will appear at the top of the screen reading “view your card.” Click this to access your mobile Partners Card. The store associate will then click “verify card” and make sure that the name on your mobile card matches an ID or credit card. If you ordered your card on a computer and want to log in on your mobile device, go to  http://www.partnerscard.com/my-account. This page can also be found under the “shoppers” tab by clicking “card login.” Login using the username and password you created at purchase. Click “remember me” and you will not have to repeat this process again. Click here to view our Mobile Card Guide! Please email partnerscard@camptwinlakes.org with questions.

What is excluded when using my Partners Card?

For restaurants, all alcohol is excluded. (Remember, gratuity should be based on the total before the discount is applied.) Exclusions for individual retailers will be listed in their descriptions in the Partners Card directory or online.